Corporate Social Responsibility. The balance between profitability and sustainability. Few companies like to walk the CSR line, and even fewer do it well. But regardless of whether we enjoy it, CSR is a key component of public relations – especially “green PR.” This weekend I was lucky enough to attend a “Leveraging Corporate Social Responsibility” workshop at the Public Relations Student Society of America (PRSSA) National Conference in Philadelphia. Here were a couple of my quick takeaways from it all:
Align Your Message
Having a green image or working within your community is great…if done right. Choose a cause that’s related to your company’s goals or something that a VIP at your company has close ties to. Not only will be connected to your goals help you achieve them, but also your efforts will seem more genuine. No one wants to work with the company who picks a random organization to support just to seem more “green” or “involved.” Being passionate about a cause registers with clients and consumers and puts your company in a good light.
Go Big or Go Home
Set lofty goals. Look, we all like to set goals we know we can achieve. I’m the kind of person who puts filler things on my “to-do” list just so I know I can at least check something off. But the really impressive feats are the ones we don’t know if we can actually accomplish. People notice if you’re half-assing your goals, but if your company is setting legitimate, lofty goals (even if you don’t achieve them), you gain respect from clients and consumers. When it comes to CSR, it’s better to try and fail than never to try at all.
A Company That Cares
Good CSR doesn’t happen overnight. A company can’t just wake up and suddenly to be green. It’s about setting concrete and difficult goals. It’s about actually getting involved, not just putting on a mask to seem like you are. Don’t depart too much from your company’s intent, but challenge your organization or firm to be better, profitably and sustainably.
What is good CSR? It’s about a company that cares and that people care about.